Store Policies

PAYMENT OPTIONS - SECURE SHOPPING

We offer worry-free, secure payment options including American Express, Visa, MasterCard, Discover, PayPal, PayPal Express Checkout, Google Checkout, Amazon Payments, Check/Money Order, Certified Check and Wire Transfer.

CHECKOUT INSTRUCTIONS

Add the products that you wish to purchase to the Shopping Cart and follow the instructions below:

Click on "PROCEED TO CHECKOUT" Button for Credit Card (American Express, Visa, MasterCard, Discover), PayPal, PayPal Express Checkout, Check/Money Order, Certified Check and Wire Transfer Payments.

Our secure One Page Checkout allows you to checkout anonymously or checkout after registering your information.

Please follow the steps below to complete your order:

Checkout Options: Select from Guest Checkout, Register, Sign In and PayPal Express Checkout options.

1. Billing Address: Enter your Billing Address.

2. Shipping Address: Enter the Shipping Address where you want your order shipped to.

3. Shipping Method: We offer Free Shipping on orders over $50. Orders under $50 will be charged a flat Standard Ground Shipping and handling fee of $5. We only ship to the 48 contiguous United States. We do not ship to Alaska, Hawaii and Puerto Rico. Expedited service is available upon request by contacting Customer Service.

4. Payment Method: You will be able to select from Credit Card (American Express, Visa, MasterCard and Discover), PayPal, Check/Money Order, Certified Check and Wire Transfer payment options.

5. Review and Confirm: You will have an opportunity to Review and Confirm your order. You will receive an email Order Confirmation after you confirm the order.

Check/Money Order and Certified Check Payment Options:

Please make the check payable to GreenEcoSavers, LLC and mail the check with a copy of the Invoice to:

GreenEcoSavers, LLC

12504 Forty Oaks Court

Herndon, VA 20170.

We will hold your order pending receipt of your payment for up to 10 days. Your order will be processed and shipped after the funds are cleared.

Wire Transfer Payment Option:

Please select the Certified Check option during Checkout and contact Customer Service for Wire Transfer instructions.

Google and Amazon Checkout Payment Options:

Please enter your Postal Zip Code and click "Update" to enable Google and Amazon Checkout.

After you enable Google and Amazon Checkout you can click on either Google Checkout or Amazon Checkout to complete your order.

SALES TAX

Sales taxes are applied to all orders shipped within Virginia. Sales tax does not apply to web sales outside Virginia.

WARRANTY

All our products come with the full manufacturer’s limited warranty. Manufacturer warranty is effective from the date of purchase and typically lasts 12 months from the date of purchase unless otherwise stated. The exact warranty period could be confirmed directly with the manufacturer. We offer no additional warranty unless specified otherwise.

ERRORS ON OUR WEBSITE

We make every effort possible to provide current and accurate product information on our website. Product information is subject to change at any time. We reserve the right to update the information on our website at any time without notice. Product information, pricing, availability, shipping and special offers may include typographical errors, omissions or inaccuracies. These errors will be corrected immediately upon discovery. We reserve the right to refuse or cancel any order based on an incorrect price and issue a full credit for your purchase. If you used a credit card for your purchase, the time for the issued credit to appear in your account will be based on your card issuer. If you are not fully satisfied with your product purchase, you may return it as per our return policy.

PRIVACY POLICY

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

The Information We Collect

This notice applies to all information collected or submitted on the GreenEcoSavers website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are your name, address, email address, phone number and credit card information. On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's name and address.

The Way We Use Information

We use the information you provide only to complete your order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by logging into your account at GreenEcoSavers. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please contact customer service.

SHIPPING

We offer Free Shipping on orders over $50. Orders under $50 will be charged a flat Standard Ground Shipping and handling fee of $5. We only ship to the 48 contiguous United States. We do not ship to Alaska, Hawaii and Puerto Rico. We ship within 1 to 5 business days after your payment has been processed. Shipping for large quantities could take longer, and you will be notified. Expedited service is available upon request by contacting customer service. We use all major shipping carriers including UPS, FedEx and USPS. We choose the carrier to ensure that your order is delivered in the most efficient manner. If there is a delay in shipping your order, we will notify you immediately by email. We cannot guarantee any shipping company to deliver packages as scheduled due to unexpected delays such as weather conditions or human errors when the package is in the shipping companies care.

Tracking Your Packages

We will provide you tracking numbers on the confirmation e-mail that we send you when your order is shipped. The tracking number can be used to check the status of your package at our shipping carriers' websites below:

UPS

http://www.ups.com/tracking/tracking.html

Customer Service at 1-800-PICK-UPS (1-800-742-5877)

Federal Express

http://www.fedex.com/us/

Customer Service at 1-800-GoFedEx (1-800-463-3339)

http://www.usps.com/shipping/trackandconfirm.htm

Customer Service at 1-800-222-1811

RETURNS - 100% MONEY BACK GUARANTEE

Shop with the comfort of knowing that we offer a 100% money back guarantee. We request you to carefully examine the product immediately upon receipt to make sure it is exactly the product you ordered. If it is different from what you ordered, we request you contact the customer service immediately so that arrangements can be made to send you the correct product. If the product is in its original packaging, you may return the product to us within 30 days from purchase for a full refund (excluding shipping and handling charges).  Products once opened can be returned subject to a 15% restocking fee. Return shipping to us is at your own expense. If the product you received is defective, please contact our customer service so we may help accordingly to work with the manufacturer’s repair policies. Any product returned without our authorization is not our responsibility.

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